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Return & Exchange Policy - 100%
Money Back Guarantee
If you are not satisfied with
the merchandise for any reason, simply return it for a full refund. We want you to be happy!
We make every effort to offer
you only the highest quality products that are one of a kind.
Since we are the only company in the US offering these products,
you can be sure they are very unique. We inspect every product
before it's shipped to ensure its quality. However, if you are
not satisfied with the merchandise for any reason, we will
refund you 100% of your purchase price and sales tax if you paid
one. Shipping is not refundable and the following conditions
apply:
- returns and exchanges
will not be accepted for items that had tags removed, were
worn, washed or damaged in any way.
- if you received free
shipping on your purchase and the item you wish to return
will reduce your total purchase price below the required
minimum that qualifies for a free shipping then we will
reduce your refund amount by the cost of priority shipping.
(see Shipping for the cost)
- we don't charge shipping
for exchanges but we reserve the right to do so if you
exchange an item for a different one.
- if you wish to exchange
an item for a different size or color that is currently out
of stock, we will do our best to ship you the product as
soon as possible. We will email you once we know when you
can expect to receive the ordered product.
- All exchanges are shipped
using our priority shipping. You can upgrade if you want to,
simply tell us about it on the
Return/Exchange Form.
Return & Exchange
Instructions
- obtain a return or
exchange authorization by completing our
Return/Exchange Form
within 10 days of receiving the product.
- we will email you an
address where to send your item
- put the product in
original packaging and ship it inside another box to protect
the product packaging. Any damage to the product packaging
will resolve in a 20% restocking fee. We suggest using free
shipping supplies provided by the major shipping companies
to ensure safety of your order.
Once we receive your
return or exchange
-
We will process your
return and credit your account within 3 business days.
Shipping is non-refundable.
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